4.94 out of 5.00
Based on 67 Reviews
Communications Skills
Contact Expectations
Experience
Negotiation Skills
Neighbourhood Knowledge
Professionalism
Property Knowledge
Reviewed 4 years ago by Ellen Lau
Susan Carhoun Personal Real Estate Corporation helped us Sell in September 2020
4.93
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
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<p>Susan was amazing from the initial phone call to request her service, to the possession date of the buyer. Her professionalism and vast knowledge made the transaction easy and well coordinated. She always answered all of my questions, via phone or email, in a timely manner and explained each step of the sale very clearly to put my mind at ease. Susan was always very friendly and polite. I highly recommend her services and would definitely use her again.</p>
Reviewed 4 years ago by Gordon Handford
Susan Carhoun Personal Real Estate Corporation helped us Buy in October 2020
4.69
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
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Susan was just impeccable as an agent. She was in very close and quick communication. She organized showings in a very smooth and timely manner. Her advice was solid and well argued and we learned to listen and trust. We appreciated her secure comfort with every aspect of exploring alternatives, making offers, and following through. She had excellent connections with home inspectors, mortgage brokers, and lawyers, every referral working out well. We never felt pressured or hurried or that we were imposing on her generosity (we looked at a lot of places!) And the best part was that the whole process was enormous fun! I have already recommended her to two friends who might be in the market. Thank you Susan!
Reviewed 4 years ago by George Durocher
Susan Carhoun Personal Real Estate Corporation helped us Buy in August 2020
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
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<p>Thank you so much Susan for your services in buying a new home as I really enjoyed house hunting with you and for all your help.<br /> George</p>
Reviewed 4 years ago by Chris amzo
Susan Carhoun Personal Real Estate Corporation helped us Buy in September 2020
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
I started to look for a condo as a first time buyer without any real estate agents. I came across Susan's profile in regards to a property in Richmond, BC and decided to contact her. Right away, her responsiveness positively surprised me. She was willing to answer my questions and quickly provided me with accurate information. She constantly made sure I had a clear vision of the process. Her patience and understanding of my position (first time buyer) was extremely helpful. I never felt bad asking her many questions. She provided me with an access to a software tool enabling me to assess properties based of my criterias. This solution tremendously helped me filter the best options. During the visits she made sure the right questions were asked in order for me to understand the pros and cons of each condo. After each visit, she would spend the time to recap with me and shared her opinions and acknowledged mine. When my offer got approved, she provided me with contacts ( broker, inspection, ...). each were great, especially the inspection company who was very thorough. The inspector made sure I understood the cost that I should expect in the future and that I had total transparency and clarity. Great choice by Susan! Regarding the paperwork and negotiations, Susan was always on top of them. She caught the little mistakes made by the seller and went above and beyond to get everything fixed, prepared and sent to my lawyer. During the all process, Susan was very friendly, nice, easy to talk with, easy to reach, helpful. To conclude, I could not had a better real estate agent. There is no doubt in my mind that I will reach out to her again in the future and I highly recommend her. Thank you Susan! Christophe
Reviewed 4 years ago by Marianne Yelle
Susan Carhoun Personal Real Estate Corporation helped us Buy in August 2020
4.97
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
<p>Susan was one of the best realtors we've worked with. Knowledgeable, energetic and never pushy! She went the extra mile to help us, looking at a LOT of properties. She helped us understand stratas etc., as we were newbies. We can't recommend her enough.</p>