Stephen Lau, BCom, LLB Reviews

Stephen helped us buy and sell other properties in the past. This is why we contacted him immediately when we needed his expert advice and knowledge to help us move to our new home. Stephen managed to use his experience to price our house with comparisons to other properties in the neighborhood. He used staging and upscale photography and video to present our house with respect and professionalism. This allowed prospective buyers to get a true view thereby garner their interest even before they entered our property. He guided us through the purchasing procedure with expertise and knowledge. Given our personal situation he supported us and connected with the professionals we needed. His creativity and personal support do not go unnoticed by us. With his wife and colleague, Faye, they both stepped up to the plate and went beyond any expectations. We do not feel we would have been even near this support with any other realtor team. They made themselves available to us at any hour of any day including their out of town travel. Even when we saw a property we wanted to view, they made sure to secure an appointment asap so we would not miss any opportunities. Stephen is very confident in all areas of the selling and purchasing of homes. We highly recommend him to everyone we know that is in need of his services. We are Very privileged and fortunate to know both Stephen and Faye. We hold them both in high regards as people and professionals.

Before I thank Stephen for his excellent work, I must thank Google for connecting me to him! I carefully reviewed the online profiles of several real estate agents. The customer reviews of Stephen’s clients were particularly thorough and passionate in their endorsement of him. I understand why now. I knew I connected to a top rate professional within a minute of speaking with him. His confident expertise and strong communication skills were impressive. Stephen helped me find a needle in a haystack! I had a very limited budget for a 2 bedroom condo and the properties I had found on my own were disappointing. Stephen was able to use his extensive market knowledge to help me narrow down the areas I should focus on. For my budget, there weren’t many nice neighbourhoods I could choose from. Stephen was able to find a nicely renovated condo that just came onto the market. I had never purchased a condo before and he helped explain how to review the condo documents to ensure I did not expose myself to a risky investment. There was absolutely no way I could have handled the process on my own. From the start of the home searching process, to coordinating a home inspection, and finally finding a trusted lawyer to guide me through the final paperwork -- he made a very stressful process as smooth as I could have imagined. Stephen’s background with a business and law degree gave me supreme confidence that all the complexities of the paperwork would be explained with expert guidance. I was not disappointed. Stephen was always quick to respond to me and acted immediately to schedule showings for properties that just came on the market. I know other friends whose real estate agents lost opportunities due to their slow responses. Stephen was lightning quick in his responses. Whether by phone or text message, I could always depend upon Stephen to respond in a hyper quick manner. He is a champion Formula 1 real estate agent! I owe him a debt of gratitude for helping me find a property in a quick time crunch. I am forever grateful. Stephen is one of the city’s best kept secrets. I fully recommend him with confidence.

I met Stephen at an open house for a property he was selling. He had a mortgage specialist at the open house with him who helped qualify potential buyers. I had never seen this before when I attended other open houses. It was very helpful to be educated not only on the details of the home and surrounding neighbourhood... but what the current mortgage rates were and whether I could afford the house I was walking into. At the open house, he provided a detailed package which included a brochure of the house and details about other competing properties in the neighbourhood for comparison in case the property he was promoting did not work for me. I appreciated the extensive details provided and felt his approach was very professional and innovative. I ended up buying a property with Stephen and he had to guide me through a multiple-offer bidding process. The market was very fast paced and I was very worried if I would overpay for a house. Stephen gave me lots of market data to make me feel our negotiation strategy was accurate and would likely be successful. We had to beat several other competing buyers for the house. He assured me that I would feel I got a great deal for the house in the near future. He was right with his market insights. In hindsight, I was worried whether I paid too much for my house because I had to give a strong bid to win the multiple offer. Not even a few months later, the market went up substantially and I definitely understand now that having Stephen’s deep market knowledge on my side was a huge advantage I am thankful to have found Stephen as my real estate agent. His professional background as a lawyer was very evident in his professional approach and negotiation strategy. I strongly recommend him as a one-of-a-kind agent that performs at a level far beyond the peers in his industry.

I found Stephen by searching for "top Realtor in Edmonton". I needed to sell my home quickly and Stephen rose to the occasion. In addition to his own market valuation, he went through additional steps to ensure I could sell quickly with confidence. Unique to this strategy was the completion of an independent appraisal and a home inspection report that was done *before* listing the house. He explained that if I was to have a multiple offer on my house, all the buyers would feel extremely confident that the house was well-priced with an independent third-party appraisal that validated our listing price. Also, the home inspection report allowed buyers to have a better idea of the condition of the house before they put in an offer. This created less uncertainty for the buyers about the condition of the house. To my delight, I did, as Stephen predicted, receive a multiple offer. There was nearly no renegotiation after the buyer's own home inspection. This was thanks to the home inspection Stephen recommended I do before listing my house. All issues were disclosed before the buyers wrote offers and they did not ask to renegotiate after their own home inspections found results no different than what was already disclosed. I am exceptionally pleased about Stephen's approach and strategy throughout the process. I got top dollar for my house in a very short time. His legal background also gave me confidence in his outstanding negotiation ability. I highly recommend Stephen in selling houses quickly and for top dollar.

Stephen was able to help me in my native language, Cantonese Chinese. Me and my wife were looking for a 2 bedroom condo in a good neighbourhood to enjoy our retirement. Stephen was able to help us negotiate effectively and we got a great price. He introduced us to a very good home inspector, a condominium document review company, and a great lawyer. We felt calm and relaxed through the process. We are very satisfied with his service and trusted his judgment. We would recommend him to our friends. Thank you!

We enjoyed working with Stephen and Faye on the sale of our home, and would highly recommend them to anyone looking for an excellent realtor. The first thing that impressed us was the thoroughness of their work, and the prompt replies to questions and messages. We met with other realtors to get market evaluations, and Stephen’s was by far more rigorous and thorough. It was complete with comparable listings & recent sales, and a spreadsheet explaining why our house was evaluated at that particular price. The listing materials were also top notch. It included professional pictures, a virtual tour and a cool drone video. These materials, combined with the strategic timing of the listing, and the open house (included music and lighting supplied by Stephen) helped drive a significant amount of traffic to the house resulting in multiple offers. Stephen’s approach is different from most other realtors. He has a system that attempts to create a common starting point for negotiations, which helps to speed up the sale of the property. This is accomplished by having a property appraisal and a home inspection report done before you list the property. We would use them again in the future.