5.00 out of 5.00
Based on 121 Reviews
Communications Skills
Contact Expectations
Experience
Negotiation Skills
Neighbourhood Knowledge
Professionalism
Property Knowledge
Reviewed 4 months ago by Patrick Tsang
Stephen Lau, BCom, LLB helped us Rent in November 2024
5.00
out of 5
Neighbourhood Knowledge
Experience
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Stephen is an excellent problem solver! I needed a prime location retail restaurant space on the south side of Edmonton. Me and my business partners always had the dream to open our own late-night Chinese skewer restaurant. We quickly became frustrated that finding a commercial space was completely different from looking for a house. Introduced by a friend who sold a house with Stephen, I was told Stephen would be able to help us. After not finding many properties that were publicly listed for sale, Stephen was able to find us an “off-market” property in the perfect location that was not even publicly searchable! After several delays resulting from our attempt to secure renovation and business financing, the landlord we were negotiating with was threatening to “pull the plug” on our deal. Stephen suggested we engage in a face-to-face meeting with the landlord and was able to miraculously salvage what we believed was a dead deal. He is a master problem solver. His legal background shines through in all his professional interactions. His strong ability to articulate our position with the gravitas of a man with a professional background gives immeasurable benefit to us. We are grateful for his guidance and strong negotiating skills. Our dream is soon to be achieved! We can’t wait to invite him to our restaurant opening in 2025! Thanks, Stephen!
Reviewed 4 months ago by F. F.
Stephen Lau, BCom, LLB helped us Sell in March 2024
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
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Communications Skills
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Stephen has demonstrated exceptional and consistent work ethic. He has done open houses to promote my house for sale. The property he sold for me was vacant and he brought special light fixtures that ran on timers to ensure the property was always well lit for property showings. He brought his own portable speakers to add music to the property. Anyone who has ever gone to a new home showroom will notice the properties are always beautifully staged, attractively lit and have background music. His marketing included photos, video, and spectacular aerial drone video! Stephen hired the best professionals to create a beautiful final product. Some realtors take their own photos and the final product clearly shows inadequate skills and equipment. All the small things Stephen thought of helped showcase my home better and I got the price I hoped for. Highly recommended realtor.
Reviewed 4 months ago by Amy Liu
Stephen Lau, BCom, LLB helped us Buy in July 2024
5.00
out of 5
Neighbourhood Knowledge
Experience
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Stephen and Faye were very dedicated helping me finding the house in this hot market, which is really hard to find an ideal one in this situation. With the help of Stephen and Faye, they made the whole process very seamless and less to worry about. Highly recommended!
Reviewed 4 months ago by Amy M.
Stephen Lau, BCom, LLB helped us Sell in January 2024
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
I have worked with Stephen Lau on multiple occasions over the last 10 years. Whether helping me buy or sell real estate, Stephen has proven himself to be reliable, expert, and trustworthy. He has helped me sell a luxury home, commercial building and residential townhouse condo. Stephen helped recently with selling my vacant townhouse. He had a virtual tour, floor plan, interior/exterior video AND drone video/photos. For the lower price point of selling a townhouse, Stephen did not scrimp on his marketing budget. Unlike other Realtors I had worked with before, Stephen is proactive with selling properties. At my vacant property, he installed special ambient lighting so that the property never showed “dark” when buyers came in. His use of background music and ambient lighting did create a very compelling atmosphere whenever anyone came to the property. Stephen’s exceptional eye for detail and creating compelling spaces is what I believe helped sell the property quickly. We also validated the list price with an independent appraisal which also gave me confidence that the property should sell without difficulty or delay. Stephen found a buyer for the property who offered over asking price within days of listing the property and was able to successfully navigate the negotiations with the buyer following a home inspection that found several potential serious water issues. He maintained calm with all negotiating parties and was able to keep the deal from going sideways. His recommendation of professional contractors to fix any issues also helped make the sale come together smoothly. I am always impressed by Stephen’s mastery of market knowledge with a broader macroeconomic perspective. His professional education as a lawyer has given him critical analytical skills that is truly unrivaled by anyone I have met in the industry. I recommend Stephen’s professional services and endorse his ability to help achieve superior outcomes.
Reviewed 4 months ago by Dorottya Toth
Stephen Lau, BCom, LLB helped us Sell in December 2024
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
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It is amazing that choosing the right professional can literally change your life! Stephen Lau is a true professional. He is not just a nice guy. He doesn’t just talk the talk. He gets things done. I am compelled to write this review to tell the public-at-large that Stephen is a one-of-a-kind Realtor. My motivation to hire Stephen was driven by me walking my dog and seeing a “sold sign” near a townhouse condo similar to my own (in the same neighbourhood) which he sold in an exceptionally quick time. I was shocked how he was able to accomplish a quick sale within a few days when my former Realtor couldn’t do the same thing in 130 days when I recently tried to sell. Before meeting Stephen, I had job opportunities waiting for me that I couldn’t accept due to my previous realtor’s inability to sell my property. Upon meeting with Stephen and understanding his strategy, I felt extremely confident that I could make immediate plans to move to a different province. Within a few days of putting my home on the market, he successfully negotiated a full list price offer with a short condition date. The possession date was exactly what I wanted. I was beyond impressed that Stephen maintained the price of the previous listing and yet he sold it immediately! How? He told me exactly what I needed to do to get top dollar which included being aggressive with tidying up and improving the aesthetic appeal by “staging” the property. Because of the extra preparation he had me commit to, my townhouse looked completely different and way better than before! The professional photos, virtual tour and drone video that he promoted my property with looked AMAZING! All of these “ingredients” formed the “secret sauce” Stephen has mastered to make the entire process from first meeting to final sale a total breeze. Stephen’s confident demeanor, evidence-based process, unbelievable negotiation skills and second-to-none knowledge/tactics made all the difference. I fully researched Stephen before hiring him and noticed that his client reviews were more detailed and impressive than others in his industry. His past clients have consistently raved about his calibre of work. I am a true believer in Stephen’s skills. It is amazing that he also has a legal background before becoming a realtor. Anybody needing to buy or sell a property in Edmonton should understand how Stephen’s approach is truly exceptional. I am grateful to Stephen for giving me the chance to move on with my life. Amen!
Reviewed 4 months ago by Thomas T
Stephen Lau, BCom, LLB helped us Sell in November 2024
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
I appreciate Stephen and Fei very much and cannot recommend them highly enough! Their expertise and dedication made all the difference in selling my condo, and the results speak for themselves—it sold in just three days after sitting on the market for three months with another agent. Stephen and Fei took an entirely fresh and innovative approach, starting with adding tasteful background music to the listing, creating a warm and inviting atmosphere for potential buyers. They also utilized special lighting techniques that showcased the space in its best possible light. Their top-quality marketing efforts were unmatched, featuring a stunning drone video, an immersive virtual tour, and absolutely beautiful photography that captured every angle perfectly. These professional touches drew significant attention to the property and truly set it apart from the competition. Beyond their marketing expertise, Stephen and Fei's superior negotiation skills ensured we secured the best possible deal quickly and seamlessly. Their ability to anticipate challenges, communicate effectively, and handle every detail with precision made this a stress-free and rewarding experience. If you’re looking for a realtor who goes above and beyond, look no further than Stephen and Fei!