5.00 out of 5.00
Based on 92 Reviews
Communications Skills
Contact Expectations
Experience
Negotiation Skills
Neighbourhood Knowledge
Professionalism
Property Knowledge
Reviewed 1 month ago by Winnie Yiu-Young
Stephen Lau, BCom, LLB helped us Sell in March 2024
5.00
out of 5
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We had our first meeting with Stephen Lau & Faye Ren on March 10, 2024, and officially sold our house in Eagle Ridge a month later on April 11, 2024! Not only was this already record breaking, timing of the sale was totally unexpected! It was a pre-listing unconditional sale, with a substantial non-refundable deposit in place and possession date at our choosing! We ended up concurrently listing our house for sale and accepting the first and only offer on the same evening while we were out of town!! Stephen made sure everything was in place before we left the city! Through his contacts, we immediately completed home appraisal, inspection, property survey with all officially reports authorized in a couple of weeks. Faye handled all contacts with 3rd parties on our behalf, and arranged access to our property to ensure timely visits and official reporting. She was instrumental in our stress free experience especially when we were in and out of town on a regular basis. We ended up saving money on staging and advertising on MLS, as well as avoided the hassles of public showing and invasion of privacy. More importantly, they gave us the peace of mind as we navigate in this most stressful time. Bottomline is that we trusted both Stephen and Faye to help us through this very challenging milestone. They had many resources at a reasonable price at our disposal, including helping with major downsizing and packing within a few months time. It was a seamless process. We thank them both for their hard-work and ongoing support from start to finish. Stephen and Faye have our complete trust and utmost respect. Without hesitation we give them top marks for their representation and successful sale of our family home.
Reviewed 2 months ago by Mike Ma
Stephen Lau, BCom, LLB helped us Buy in July 2024
5.00
out of 5
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Working with Faye and Steven has been extremely enjoyable and satisfying. With their help and advice, I was able to buy the house I wanted at a reasonable price. Faye is an excellent real estate agent who has given me a lot of pertinent and practical advice that has proved wise after I moved into my new home; Besides, Steven is a man with rich experience and accurate judgment. Thanks to his efforts, I was able to successfully get the offer.
Reviewed 2 months ago by Chunna Bao
Stephen Lau, BCom, LLB helped us Buy in June 2024
5.00
out of 5
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With Faye and Steven's help, we were able to buy the house of our dreams. The size, structure and style of the house are perfect for our family. The most important thing is that the location is perfect, the school is easy to get to, and the neighborhood is quiet and safe, which exceeded our expectations. Thanks to Faye and Steven for their valuable and practical advice, they always put themselves in the client's shoes, which is the key to their success as real estate agents.
Reviewed 2 months ago by Stephen Kushner
Stephen Lau, BCom, LLB helped us Buy and Sell in July 2024
5.00
out of 5
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Great service from a very professional team.Excellent advice throughout the process.Will continue to use there services for other real estate transactions.
Reviewed 3 months ago by Michael Pellerin
Stephen Lau, BCom, LLB helped us Buy in February 2024
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
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Property Knowledge
Communications Skills
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Working with Stephen and Faye have been an absolute pleasure from start to finish. We had to buy from Quebec and we did everything on phone or on video conference. They visited a lot of houses for us and every time they did a video of the house first and after a virtual tour on video conference with real feedback (positive and negative) of what they saw to help us to take the best decision. They were outstanding in every aspects and they communicated with us a lot at anytime of the day. We recommend them to anyone to buy locally and virtually without hesitation. If we need to buy again, this is the duo that we want. I know they will do an amazing job!