5.00 out of 5.00
Based on 137 Reviews
Communications Skills
Contact Expectations
Experience
Negotiation Skills
Neighbourhood Knowledge
Professionalism
Property Knowledge
Reviewed 4 years ago by Joey Su
Stephen Lau, BCom, LLB helped us Sell in August 2021
5.00
out of 5
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Thanks Stephen and Faye! They sold my condo so quickly, it’s amazing. I never have selling condo experience, they are so nice and answer all my questions. They are very professional. You can reach them quickly by text or call. They also give me many valuable suggestions. I really appreciate. Since the condo on the market, many people came and viewed, they have good connections with other realtors too. Great job!
Reviewed 4 years ago by Ron Ling
Stephen Lau, BCom, LLB helped us Sell in April 2021
5.00
out of 5
Neighbourhood Knowledge
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I am so glad to have Stephen and Faye as my realtor. They are professional and knowledgeable. They sold my condo within 2 months. I really appreciated their great efforts and good negotiation. They made a high quality video of my condo and give me the surrounding marketed condo list, that helps me to set up my selling price. Even my condo is small, they took seriously and did their best. Thanks again!
Reviewed 4 years ago by Alan C
Stephen Lau, BCom, LLB helped us Buy in July 2021
5.00
out of 5
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Good work. Very professional and got us a great deal on the property, and was able to advise us on purchase strategy and value.
Reviewed 4 years ago by Ken G
Stephen Lau, BCom, LLB helped us Buy in April 2021
5.00
out of 5
Neighbourhood Knowledge
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Stephen and Faye were great to work with-professional, reliable. They were right on the whole process (price, sale, timing) and they met every part. Best marketers in the business. Glad I chose them, glad I listened to them, HIGHLY recommend them and would use them again. Excellence!
Reviewed 4 years ago by Yumi An
Stephen Lau, BCom, LLB helped us Buy and Sell in June 2021
5.00
out of 5
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Awesome service! Best deal with him! I met Stephen as my second realtor. His service is so good that it cannot be compared to previous realtors. My house was sold within 3 days of listing, and a new house was quickly bought through his team at a good price. Surely you will admire his service. No words can describe their excellent service. In every service their team was fantastic. Contact us quickly and work from the customer's point of view. I will definitely work with him again next time, and I can confidently tell everyone who sees this review that his team is great and will be a choice you will not regret. Because my husband and me admired his service.
Reviewed 4 years ago by Ishankuliev Ishankuliev
Stephen Lau, BCom, LLB helped us Sell in June 2021
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Our family was lucky and privileged to work with Stephen Lau and FayeRen-Lau team to sell our home in Edmonton, Alberta in summer 2021 and their service was outstanding! Before proceeding with Stephen and Faye, as our real estate agents, we tried to work with another agent, and it was not the most pleasant experience. When we decided to work with Stephen and Faye, we learned that selling a property requires the realtors to invest time and efforts to understand the selling strengths and features of the property, efforts to promote a listing through their website and through their social media presence, and time and effort conducting relevant and comparative data analysis. Both, Stephen and Faye are very professional and seasoned realtors who made the whole selling process very easy while taking numerous extra steps to ensure that we were fully satisfied in the process. For instance, during our first “greet and meet” they immediately saw and suggested ways to improve our chances to sell the house by working with the professional designer to utilize our furniture in the most effective way, and then arranging to have professional photographs and 3D video taken with all the exact measurements of every single room in the house. They spent hours answering our questions throughout the entire process, including providing constant “hand-holding” and reassurance for each of the showings and being available 24/7 during the sale process. Our house listing looked amazing, and our house went under contract within a month after being listed at 1.6% under the asking price. Stephen and Fayeagain were very supportive every step of the way through the closing process. We do recommend Stephen and Faye to anyone who is planning to sell their property in the Edmonton area, because they are the best real estate professionals we've dealt with in Edmonton, Alberta.