5.00 out of 5.00
Based on 118 Reviews
Communications Skills
Contact Expectations
Experience
Negotiation Skills
Neighbourhood Knowledge
Professionalism
Property Knowledge
Reviewed 7 years ago by Kyle Pearson
Jacki Lam helped us Buy in November 2017
4.93
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
<p>You cannot go wrong with Jacki and Chester. They are there for you every step of the way; will point out flaws that might make reselling tough, and are willing to pass up a better commission if it comes at the expense of your health and safety in a potential home. Definitely the kind of realtors you want on your side.</p>
Reviewed 7 years ago by Rosita Chan
Jacki Lam helped us Rent in October 2017
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
<p>I've crossed paths with many real estate brokers/agents in the past and none can compare with my most recent experience with Jacki Lam. As a client, it's natural expect the bare minimum deliverables. But with Jacki, you can tell she carries herself with both professionalism and a wealth of experience. She acts fast and her passion to deliver value to her clients enables her to be among the very best in the industry. Jacki has an extensive network of professionals and never holds back giving her clients value-added insights and guidance.......even on the details that one thought was originally minor. And when you sum all of this, the result is a lot of expected value from Jacki's services AND a delightful experience. We now understand how she got the nickname: Queen of Cornell.......most deserving. I would not hesitate to work with Jacki again in the future and recommend her to my family and friends. Many heartfelt thanks.</p>
Reviewed 7 years ago by Percy Leung
Jacki Lam helped us Sell in June 2017
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
<p>Jacki listened to our concerns, acknowledged the situation that we were in, developed an action plan and delivered results as promised. In a slowing market Jacki has utilized her resources in helping us sell our home.</p> <p>Thank you from the bottom of our hearts.</p> <p>Thank you. =)</p>
Reviewed 7 years ago by Catherine L
Jacki Lam helped us Buy in July 2017
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
<p>Jacki helped us buy our first home! It was a difficult process as first-time home buyers, but she was calm and encouraging through the whole process. Based on her reviews and reputation, my husband and I knew that she would be reliable, professional, easy to work with and knowledgeable. There is a reason she is rated so highly in her field; she is an absolute pleasure to work with.</p> <p>Jacki is a force to be reckoned with. For example, she helped us to understand the community, the market value of the house and what we should offer. We were also very pleased to get the sellers down to the lowest possible price with her strong ability to negotiate. When she wrote up the offer, Jacki had our best interests in mind the whole time. She wrote conditions on the offer that even we had not thought of (which impressed us) but also again protected our interests.</p> <p>Our appreciation continued to grow as the process went on. For example, on inspection day, Jacki showed up 15 minutes early and took lots of notes while the inspector spoke. That afternoon, she went back to the listing agent to negotiate things that the seller needed to do for us. Ultimately, they agreed to the terms and those were added to our offer which was a great bonus. Another example was when our mortgage unexpectedly took 3 extra business days to finalize. I really don’t know how she did it, but she was able to keep the other party/agent calm as they agreed to ‘wait with us’ a few extra days.</p> <p>All in all, Jacki was always a text message, email or phone call away. As I said earlier, as first time home buyers, there is the added anxiety, but Jacki always kept in open communication and was able to answer any of my many questions I had. If you are looking for a calm, easy to work with, trustworthy and knowledgeable realtor, you won’t be disappointed. Thanks Jacki for all your help. We truly appreciate it.</p>
Reviewed 7 years ago by Ruth Koptie
Jacki Lam helped us Buy in June 2017
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
<p>Jacki was able to sell our house in 5 days in a market that was cooling off at a fast rate and was very unpredictable. Jacki was very honest, professional and a pleasure to work with throughout the entire process. She always kept us up to date and her communication was excellent. I would recommend Jacki and her team to anyone who was selling their house. She is an outstanding real estate agent who works very hard to get the job done!</p>