5.00 out of 5.00
Based on 118 Reviews
Communications Skills
Contact Expectations
Experience
Negotiation Skills
Neighbourhood Knowledge
Professionalism
Property Knowledge
Reviewed 3 months ago by Benjamin Szeto
Jacki Lam helped us Rent in August 2024
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
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Property Knowledge
Communications Skills
Contact Expectations
Very professional couple to deal with. Always responsive. If you need anything real-estate related, they are the couple to look for. You won't be disappointed.
Reviewed 4 months ago by C and E
Jacki Lam helped us Sell in June 2024
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
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We wholeheartedly recommend Jacki Lam and her team. She has everything that we wanted in an agent on paper: lots of experience, fluent in English and Chinese, knowledge of our neighbourhood, a friendly and professional demeanor, and great marketing tools. The reality of working with her and her team fulfilled all those expectations, and revealed a truly good and caring person doing her best for her clients. Jacki swiftly arranged staging consultations, photos, 3D tour, and cleaners to get our house listed. She gave specific recommendations for easy improvements that we could do ourselves. Throughout the process, she advised us on strategy based on our needs. She got us multiple offers in a slow market, and then we had the misfortune of choosing difficult buyers with their own wildly incompetent agent. Jacki was placed in the uncommon position of having to help the other agent directly manage their inexperienced and paranoid clients. Throughout the process, she was unceasingly professional, staying calm in the face of an unusual and immensely frustrating situation. She demonstrated patience and a capability borne of the experience of many years in her career. Jacki went above and beyond to take care of us and the sale of our house. Hire her to sell your home - you won’t regret it.
Reviewed 5 months ago by A Lee
Jacki Lam helped us Sell in June 2024
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
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We went with Jacki after hearing about a friend's positive experience with her. In this tough market, especially with larger detached homes, she was patient with us in testing the market waters thoroughly before settling on an offer. She did not rush us with a sale, staged the home as we liked, and in the end got us a very reasonable price. Thanks!
Reviewed 5 months ago by 4678Mimi T1234
Jacki Lam helped us Buy and Sell in May 2024
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
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Communications Skills
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Jacki and Chester are a hard working team. We're long time clients who appreciated their calm demeanor during the ups and downs of buying and selling in this market. We're moving thanks to this team.
Reviewed 6 months ago by Pramila S
Jacki Lam helped us Sell in May 2024
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Jacki and your team, thank you so much for all of your hard work and dedication in selling our property. I truly appreciate the extra effort you put in to get the best offer for us. It was a pleasure working with you. I look forward to recommending you to anyone in need of a real estate agent. Thank you once again for your outstanding service.