Jacki Lam Reviews

Chester and Jacki helped us lease our investment property. We have been working with Chester and Jacki for many years and will continue to do so because of their professionalism and client centred approach. Every real estate transaction we have had with Chester and Jacki have been extremely positive. Thank you again and keep up the great work! Faye & Dan

An excellent real estate agent, extremely helphul, and reliable through the whole process. Jacki help us to generate interest from buyers, which was enormous help, and home was sold in eight days for abot asking price.

JACKI is an excellent broker. She gave me some advices for decorating my house. She is very patient to explain everything to me, because I am a foreigner and can’t speak English well. It’s lucky to have her as my house broker.

Jacki was absolutely amazing! Although I have several friends who are real-estate agents and they were all willing to help, I was selling a matrimonial home with my ex, so we'd decided to interview and find an agent who we don't have any relationships with. We'd interviewed 5 agents/brokers, they were all good at presenting the market data analysis, go to market strategy and etc., but frankly they were saying the same things for over 1 hour per meeting. So about 10 min into these meetings, I was more interested in their fancy gadgets that they were using to present the materials lol And then I met Jacki.. she came into the house and first looked around the place and gave us a couple of tips and information that I haven't heard before but yet important. We set down to discuss the details, by this time I was expecting her to pull out her gadgets, instead she pulled out a binder with printed materials, but she didn't open it. Jacki explained all the key points in about 5 min without referring to any printouts/screen and then we had an open discussion for about 10 min. Once we were done discussing, she asked us if we would like for her to go over anything else and review the deck she prepared, we'd politely declined her offer because she already explained everything and covered all of our inquiries during our 15 min conversation. After all the interviews, we'd compared pros and cons of each agent and Jacki was at the top, but only downside was that her commission rate was the highest. So I explained the situation to Jacki and she was able to provide a discount, but her rate was still slightly higher than the rest. When you are selling a home, even if it's a small % difference, it's a significant amount. But we decided to sign with Jacki anyway. I think that decision was one of the best decisions I'd made in awhile. Because she was always professional and responsive, and an amazing negotiator. She was able to get more than what we'd discussed as the maximum sell price during the bully offer negotiating process; finally sold over asking price at 126%. BTW we set the listing price at a going price, not lowball #. She also helped to mitigate disagreements between a divorced couple, sorry Jacki~. :) Since I was so impressed with her work, I asked Jacki to help me find a new home instead of asking one of my friends. Jacki had introduced me to Chester and they did an equally impressive job of finding a new home for me and my kids. On top of that they helped me with leasing out the basement apartment. Chester was also a great agent; very informative, professional, polite and always willing to help with a situation. I am so thankful to have met such great people and phenomenal real-estate agents/broker. I absolutely recommend Jacki and her team!*6

We recently had a pleasure of working with Jacki on having our condo leased out in the North York area. My wife and I are very pleased on the outcome and experience. From start to the end, Jacki was very professional, thorough and extremely responsive to all our questions. She's very trustworthy and always made sure to put our best interest at heart in terms of selecting the right tenant. We were impressed by her work ethic, attention to detail and genuine interest in assuring that we were happy with our decision. We highly recommend Jacki to anyone who is in the market to buy, sell or rent a home. She's awesome and will definitely call her for any future real estate needs. Thanks again Jacki and Team!!