HofVan Real Estate Group - Heather Mah Reviews

Heather has been my friend and realtor for over 10 years. In that time she has helped me sell 2 and purchase 3 properties. Heather is so incredibly knowledgeable that she makes the entire process seem simple. She goes above and beyond and puts the needs of her clients first. Hiring Heather to be your realtor will be one of the best decisions you make in this journey.

Integrity. Honesty. Professionalism. If these are three of the characteristics that you value in a person, then you have found the right agent. If you have read other referral letters about Heather, we experienced what those letters wrote about. We were referred to Heather by a colleague who had several purchasing and selling experiences with her over the years. We were very fortunate and blessed to have Heather and her son, Brandon, by our side during our home purchasing experience. As young and inexperienced first-time home buyers, we had no idea what to expect in the rapid, crazy Lower Mainland condo market of 2018, where prices were going up by tens of thousands dollars per month! Heather’s expertise and insights were highly valuable. She helped us set realistic expectations and provided us with tips and guidance along the way. She taught us what to look for in the surroundings, buildings, and units, as well as what were the critical documents and contents to read. Heather did not push for a sale. She told us the truth, even when it was sometimes difficult to hear – whenever a nice-looking unit did not truly match our immediate or long-term needs, she let us know. She always put our interests first. On multiple occasions, Heather was late for family events because she really wanted to show us the condos so we didn’t miss the opportunity. Heather and Brandon’s honesty, integrity, and professionalism make them role models in their profession. The world needs a lot more real estate agents like Heather and Brandon! We highly recommend Heather. We know whom to call when family, friends, colleagues, or our future selves may need to buy or sell real estate.

It was time to sell our family home of more than 40 years. While remaining on task, Heather was sensitive to the personal emotions and delicate situations that came with this job. We appreciate Heather's straight-forward approach. She provided us with her research of similar houses in the area and surrounding areas and stated up front what she felt a realistic listing price should be and the fees involved. We felt Heather was open and always made herself available when questions arose from each of the separate family members. She provided us with ongoing neighbourhood updates before, during and after the sale. In light of our situation, Heather explained to us what the standard procedure was and sought further expertise and legal advice for us and had documentation rewritten to suit our needs. In the end we were thrilled with the selling price, the speed at which the house sold and the manner in which Heather dealt with all the individuals involved. We would recommend anyone interested in selling a home to take the time to meet with Heather Mah.

My wife and I were extremely happy with the service Heather provided. She is a true professional and really does her homework. She went way beyond her job description and from talking with some of her other clients, she provides excellent service to everyone. We will not be using any other agent for our future real estate ventures. Thanks Heather!

My experience in dealing with Heather has been mind changing. My past opinion of realtor's is that they are only out to get their commission. Not Heather. She treated our buying and selling if it was her own purchase. She was very detailed on her searching for the right property for us, was never pressuring us on any decisions, available to us at all times and much, much more. I think Heather goes over and beyond her duties as a realtor. Her biggest flaw is that she is too caring. Not saying that there isn't other realtors out there like Heather but they should all be like her.