HofVan Real Estate Group - Heather Mah Reviews

<p>I would give Heather a ten if I could! When I first met her I felt like I knew right away that she was sincere and trustworthy!</p>

Heather sold my mother's house after her passing. Throughout the process she was helpful and considerate; there was significant emotion involved. The advice she gave for preparing the house for sale was practical and informative. Her enthusiasm and hard work were really appreciated. She did not assume anything, she kept working until everything was completed. Her professionalism and honesty made working with Heather so easy. After more than a year to reflect on the sale I can honestly say Heather did a really good job. I have no hesitation in recommending Heather as a real estate agent.

We had to come to Canada from the UK this year to clear and sell our Aunt’s house; we had two weeks to get things into place, which was challenging to say the least. Heather Mah was recommended to us by a mutual professional person, as Heather was also acting for her. We contacted Heather during the second week, she came to see us the next day, and the house was for sale two days after we left to come back to the UK. Heather was from the very start a reliant professional who knew the local housing market, and acted with both integrity and sympathy regarding our immediate situation. Some of the things Heather provided for us: • An initial market Analysis package. • She gave good advice as to our proposed house price, and provided regular email alerts as to the other local properties for sale. • Advice on the presentation of the property for viewing. • Provided an Open House weekend, and gave feedback on the results. • Prompt replies to emails and phone queries, she phoned us, in the UK seven days a week. • Identified that we needed an old underground oil tank plus a large tree removed. These tasks were accomplished expertly by recommended first-rate tradesmen who quickly carried out the work. • Contacted local authorities and our Solicitor when necessary. To summarize Heather went extra miles and miles for us going beyond our expectations. We had an offer on the property, which was above our asking price three days after we listed and was very pleased when the house was sold. We would not hesitate to recommend Heather, and if she sold properties in the UK would be using her services here as well, (subtle hint Heather!)

Without a doubt Heather Mah is the hardest working agent out there, her knowledge of the property market is second-to-none and we felt so reassured having her as our agent during every intimidating step of the home buying process. As first time buyers we were somewhat nervous about buying property but Heather's warmth and professionalism shone through at every step, and she broke down complex information for us that really helped make things clear. Her honest input and guidance about the process and which neighbourhoods to focus on was so appreciated and we ended up with a home that we truly love. Thank you, Heather, from the bottom of our hearts!

It is my pleasure to write this letter of recommendation for Heather Mah. I listed my mother's home with Heather under less than desirable circumstances as she had passed away suddenly. Throughout all transaction and negotiations Heather has been professional, friendly, compassionate and supportive. Heather has offered advice when needed, kept me up to date with progress and guided me through the quick and efficient sale of my mother's house. Heather definitely made the whole experience go as smoothly as possible with the least amount of stress. She was very professional in her marketing strategy and successfully managed to get more than the listing price. I would have no hesitation in recommending Heather as an excellent real estate agent to anyone considering selling their home.