HofVan Real Estate Group - Heather Mah Reviews

Below is the thank you letter we sent to Heather after she supported us in successfully selling our home and purchasing a new one. Dear Heather, We cannot thank you enough for your professional and immeasurable assistance in the recent sale of our home and acquisition of our new one. We were so pleased with your support, guidance and attention to detail over the past several months. The process of simultaneously buying and selling a home is tedious and emotional but your flexibility, expertise, compassion and faith enabled us to go through the process smoothly. Your determination, strong advocacy and creativity enabled us to stand out among the multiple offers during the purchase of our new home. You shared our lives with the sellers in a caring and compassionate manner, reassuring them we were the right couple to continue loving and cherishing the home that they had worked so hard to nurture over the years. In terms of selling, you effectively advertised our home and listened attentively and empathically to our needs and expectations regarding showing our home. You were personally responsible for arranging the open houses and contacting the appropriate contacts to organize all the documents, which resulted in an expedient sale. Your professionalism, positivity, openness to answering our questions and knowledgeable advice provided us with encouragement, reassurance and confidence. Your passion for real estate, humour and fun-loving nature also made the experience enjoyable and manageable. We appreciated your ability to listen openly without judgment and provide constructive feedback, ever mindful of our needs. You kept us well informed from beginning to end and the entire process was accomplished in a very professional and expeditious manner. Thank you again for your time and for sharing your knowledge and expertise with us. We would not hesitate to recommend you to our friends and family members! Gratefully, AJB

I have been working with Heather Mah from Remax since I purchased my first home in 2005. When I was selling she was the first person whom I turned to for real estate advice. She not only advised me as a realtor but supported me as a person. From that moment on she made a life long client in me and I constantly refer to anyone who will listen! When I was ready to purchase my current condo, without hesitation I contacted Heather! Throughout the process, Heather remained strong and kept me focused on the practicality of my purchase rather than how cute or not cute I thought it was. I remember one of the selling realtors stating "She sure has champagne taste on a beer budget!" and Heather turned to him and said "We will find what she wants". Thanks to Heather and the timing of the market I was able to cash in on a great deal and bought something better than I could ever have dreamed of! Thanks Heather you are the best!

My husband and I would still be going to open houses and dreaming of owning a house if we didn't meet Heather. The idea of selling our 2 bedroom condo and buying a house has been on our minds shortly after we had our daughter, but coming up with an action plan didn't happen until we met Heather at an open house. She was knowledgeable, friendly, and approachable. We immediately felt comfortable with her and shortly afterwards entrusted her with the most important sale and purchase of our lives. She made the process less intimidating and was supportive 110% throughout the whole process. Not only was Heather able to quickly provide us with the most current information to help us make informed decisions, but she was always proactive and forward thinking so we didn't have to think or worry about what steps we need to take. She definitely lives up to her motto of exceeding expectations! I would recommend her to family and friends without any hesitation.

<p><br /> Heather was our realtor for both buying and selling our home. She is honest, professional and committed to getting the best results for her clients. When we were selling, she helped us stage our place to make it as attractive as possible to prospective buyers. When we were buying, she provided us with a lot of valuable information about what type of home would best suit our current and future needs.</p> <p>She was able to figure out our needs by getting to know us on a personal level. I was really impressed by her prompt response to the many questions we had throughout the buying and selling process. She is also very caring as she made sure we were happy with our decision.</p> <p>We were able to sell our place at the price we wanted and buy a place of our choice with her in a very short period of time. We would highly recommend Heather to anyone looking for a realtor.</p>

<p>Thank you, Heather!!! You did a fantastic job of selling our rental property. We were amazed at how quick it was, in only 5 days you had it sold, at a great price. You are a very cheerful, controlled, conscientious, professional and positive person. We will recommend you to our family, friends and to anyone else looking for a real estate agent.</p> <p>We have dealt with other Real Estate Agents in the past and I can assure you that Heather is totally awesome and the best; she is a caring, hard working, organized and a pleasure to work with. She updates and Informs you of the status of your property in a timely manner. Heather investigated the history of our house at City Hall, and obtained the permits and inspection reports. She is detailed and forthright; addressing her client's needs and wants.</p> <p>She works with you, as a seller, we never felt pressured or rushed. When she was with us she focused on us at all times. Even our tenant of the house for sale was impressed with the way she handled herself in preparing for an open house of our property. We recommend Heather with no reservations whatsoever. We will definitely use her excellent services in the future.</p> <p>Thank you very much,</p> <p>Susan de Sousa</p>