5.00 out of 5.00
Based on 118 Reviews
Communications Skills
Contact Expectations
Experience
Negotiation Skills
Neighbourhood Knowledge
Professionalism
Property Knowledge
Reviewed 7 years ago by Catherine L
Jacki Lam helped us Buy in July 2017
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
<p>Jacki helped us buy our first home! It was a difficult process as first-time home buyers, but she was calm and encouraging through the whole process. Based on her reviews and reputation, my husband and I knew that she would be reliable, professional, easy to work with and knowledgeable. There is a reason she is rated so highly in her field; she is an absolute pleasure to work with.</p> <p>Jacki is a force to be reckoned with. For example, she helped us to understand the community, the market value of the house and what we should offer. We were also very pleased to get the sellers down to the lowest possible price with her strong ability to negotiate. When she wrote up the offer, Jacki had our best interests in mind the whole time. She wrote conditions on the offer that even we had not thought of (which impressed us) but also again protected our interests.</p> <p>Our appreciation continued to grow as the process went on. For example, on inspection day, Jacki showed up 15 minutes early and took lots of notes while the inspector spoke. That afternoon, she went back to the listing agent to negotiate things that the seller needed to do for us. Ultimately, they agreed to the terms and those were added to our offer which was a great bonus. Another example was when our mortgage unexpectedly took 3 extra business days to finalize. I really don’t know how she did it, but she was able to keep the other party/agent calm as they agreed to ‘wait with us’ a few extra days.</p> <p>All in all, Jacki was always a text message, email or phone call away. As I said earlier, as first time home buyers, there is the added anxiety, but Jacki always kept in open communication and was able to answer any of my many questions I had. If you are looking for a calm, easy to work with, trustworthy and knowledgeable realtor, you won’t be disappointed. Thanks Jacki for all your help. We truly appreciate it.</p>
Reviewed 7 years ago by Ruth Koptie
Jacki Lam helped us Buy in June 2017
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
<p>Jacki was able to sell our house in 5 days in a market that was cooling off at a fast rate and was very unpredictable. Jacki was very honest, professional and a pleasure to work with throughout the entire process. She always kept us up to date and her communication was excellent. I would recommend Jacki and her team to anyone who was selling their house. She is an outstanding real estate agent who works very hard to get the job done!</p>
Reviewed 7 years ago by Huma Jafri
Jacki Lam helped us Sell in May 2017
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
<p>Jacki Lam helped us sell our house at a difficult time in the real estate market. She was always one step ahead and helped us make informed decisions with the house. She went over and beyond to stage our home and was in constant communication with us throughout the whole process. She has always provided us with world class real estate services and I will definitely use her service again ( if need be ).</p>
Reviewed 7 years ago by Lien Ngoc Thai
Jacki Lam helped us Sell in April 2017
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
<p>Jacki Lam is very good and professional agent. She sold my townhome very quickly for top dollars (over asking!). I am very happy that I have selected Jacki for my townhome sale. Also, I will definitely recommend her to my family and friends or anyone looking for a real estate representative.</p>
Reviewed 7 years ago by Ahmed Mujtaba
Jacki Lam helped us Sell in February 2017
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
<p>Jacki is brilliant! She provided high quality realty services and great advice along the way. She was very accurate and on top of the market when we decided to list our house. Jacki was easy to deal with and very professional and I never had a feeling where I was being pushed or hurried into making commitments. This shows that she works 100% in your interest. I must also admit that she possesses great negotiation skills to get you the best value for your house.</p> <p>I would highly recommend Jacki if anyone is thinking about listing their property as I found her to be the right choice during my research while I was interviewing realtors and I don't regret it a bit.</p>
Reviewed 8 years ago by Joanne Taba
Jacki Lam helped us Sell in October 2016
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
<p>Jacki help us to sell our house in a tight timeline. She tried to sell the house without inconvinent us, very considerated. She response to all our concerns in a timely manner. She prep and study the market before pricing the house. Overall we are very happy to have Jacki as our agent for selling our house.</p>