4.98 out of 5.00
Based on 60 Reviews
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Reviewed on 03 June, 2025 by Andrew Chui
Vincent Chan helped us Buy in May, 2025
Burnaby, BC
5.00
out of 5
Leona and Gabriel of Team Vince Chan absolutely killed it for us. As first-time homebuyers, we came into the process with a whole lot of unknowns, a laundry list of oddball preferences, and some pretty specific feng shui requirements. Maybe it’s a first-time buyer thing, but we were definitely searching for perfect—and they never once made us feel like that was unreasonable.
From the very beginning, Leona and Gabriel were patient, thoughtful, and incredibly kind. They matched our energy every step of the way, taking the time to explain every detail (no matter how small), and answering our million and one questions without ever making us feel like we were asking too much. What really stood out was how deeply they paid attention—not just to what we said we wanted, but to who we were. They truly got us, and used that understanding to guide us toward homes that actually felt right.
The search took months, but they never lost steam or enthusiasm. If anything, they got more determined to help us find the right fit. We never felt like “just another client”—we genuinely felt like they cared about our happiness, and that made all the difference.
When we finally found the one—it really was perfect—there were multiple bids on the property. We truly believe we won because of Leona and Gabriel’s stellar reputation in the industry. Their professionalism, relationships, and credibility gave our offer that extra edge, and we can’t thank them enough.
Leona and Gabriel are the real ones. If you’re looking for realtors who are smart, heart-forward, and fully in your corner from start to finish, they’re it! We’re so grateful we found them—and even more grateful they helped us find our first home.