Shella Chan

My name is Jianhui Wang, and I would like to express my sincere appreciation for Shella Chan, one of your outstanding real estate agents, who successfully helped me sell my property in August of this year. I first met Shella in 2018 when she assisted me in purchasing this apartment. She guided me through every step of the process, including handling the transfer procedures after the purchase. Her honesty, patience, and professionalism left a lasting impression on me. So, when I decided to sell the property this year, Shella was naturally the first person I thought of, and I chose her as my agent without hesitation. At the start of the year, the housing market experienced a downturn. For the first two months, market was very quiet without actions. Shella still continued to do her best and demonstrated consistent efforts in doing frequent showing and hosting weekly open houses for my home . After each viewing, Shella kept me well-informed about the buyers' feedback, which helped me understand their needs better. Even during the difficult months with no offers, Shella remained optimistic and patient, which greatly boosted my confidence. She also kept me updated on the market trends in our neighborhood and helped manage my expectations in this sluggish market. Eventually, after numerous discussion of the market, Shella has given me valuable advices in taking effective pricing strategy to attract more buyers, and soon after, we found a buyer who offered us a good offer that is favorable to my terms. She really understands the need of the market and the psychology in selling and buying. Shella’s success as a realtor is evident not just in her hard work and high level of professionalism, but also in her intelligence and decisiveness. During negotiations, she advised me how to handle buyer’s offer and strategy to close the deal . I took her advice to heart, and it proved to be the right decision, as the buyer quickly accepted our price and terms. I am very satisfied with the service that Shella provides and appreciate her years of experience in the field which has helped me in selling my home. In conclusion, I’ve had two very pleasant experiences working with Shella — once for buying and once for selling. She is not only a dedicated and highly professional realtor who is proficient and skillful in her work, but at a personal level, she is also a genuinely wonderful , helpful and sincere person that you want to work with. I would not hesitate to recommend her services to my friends and anyone else in need of a real estate agent. Thank you, Shella!