It was an absolute pleasure working with Rich to help my parents, who live out of province, buy a condo. His research on the building and units, knowledge of the area, and attention to the smallest details were top class. He is an excellent communicator, providing timely information and thorough updates to our family. When we needed to move quickly on viewing the condo and making our offer, Rich moved lightening fast and made the transaction seamless. I also found him to be kind, genuine, and a pleasure to chat with as we toured the property. My family and I look forward to future opportunities to work with Rich again!