We have used several agents over the years and many have been very good, but Karssen was outstanding in every aspect of the buying process. In a busy buying market, Karssen moved quickly to get us access to properties that were sometimes selling in mere hours. She continued to be available over months of viewings, last minute offers and sometimes disappointing losses. Her knowledge of the city and the industry was complete in every way, and I wouldn’t hesitate to recommend her highly.