From the beginning of the process all the way until the day we received our keys, Donna was an integral part in helping us to find the home we were looking for. We changed our criteria numerous times and saw many houses until we decided what we wanted, and if it weren't for Donna assisting us with this I'm sure it would have taken much longer. She was always willing to discuss our concerns so that we were confident in how to proceed, and when it came to negotiating the final offer we were happy to have her working on our side. We would recommend Donna to anyone looking to buy or sell in Ottawa, her knowledge and caring demeanor would be an asset for anyone searching for their new home.