Melody was extremely professional at all times but also comfortable to be around. By the time we finished viewing the first home we knew there would be no problems in personal connections and comfort, which was important to us. She was always prepared, sometimes over on top of things, organized and very reliable. My family felt we were being represented very well and that we were first priority. There was never a concern that Melody would not handle all situations meant to be handled and then some more. She was always available; reliable, pleasant and went over and above. All processes were understood and went smoothly with lots of information provided. Highly recommend Melody to anyone.