5.00 out of 5.00
Based on 8 Reviews
Communications Skills
Contact Expectations
Experience
Negotiation Skills
Neighbourhood Knowledge
Professionalism
Property Knowledge
Reviewed 2 days ago by Ivy Lee
Wins Lai helped us Buying and Selling in April 2026
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Wins Lai helped me through the entire process and made what could have been a stressful experience feel very manageable. He was always quick to respond, explained things clearly, and never made me feel rushed into a decision. What stood out most was how focused he was on getting the right outcome rather than just closing a deal. I’d definitely work with him again and would recommend him to anyone buying or selling.
Reviewed 3 days ago by Jeff Cohen
Wins Lai helped us Buying in April 2026
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Really excellent working with Wins. She is very knowledgable and goes above and beyond. I felt very comfortable with her handling the process end to end. I would definitely recommend her to anyone thinking of buying or selling.
Reviewed 4 days ago by Janny C
Wins Lai helped us Selling in April 2026
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Wins is detailed, diligent and well experienced realtor. Wonderful to work with her to help my elderly Chinese parents sell their investment property downtown. Very professional and went above to get the hold sold in this tough market. Thank you Wins!
Reviewed 5 days ago by Jester Yang
Wins Lai helped us Renting in May 2025
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Super easy to work with and always quick to respond. Wins made the process simple and stress-free. We were able to find a unit we liked within a week. Would definitely recommend!
Reviewed 5 days ago by Jett Chahal
Wins Lai helped us Renting in April 2026
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Wins is terrific. I had my condominium rented out from her twice. She always got me a good rental price, compared to a previous real estate agent I had. I am very happy with the work she has done for me and my parents. I would highly recommend her.
Reviewed 9 months ago by kevin bolton
Wins Lai helped us Buying and Selling in July 2025
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
I’ve worked with several agents over the years, but none have come close to the level of professionalism, dedication, and genuine care Wins Lai provided. She went above and beyond at every step and truly exceeded all expectations. From the beginning, she was incredibly responsive, thoughtful, and knowledgeable about the market. What stood out most was her commitment—she treated my search and sale as if it were her own, always offering honest advice, smart strategies, and putting my best interests first. No detail was too small, and no question ever went unanswered. Thanks to her hard work and guidance the entire process was smooth and stress-free. She is by far the best real estate agent I’ve ever worked with, and I feel lucky to have had her on my side. If you're looking for someone who truly goes the extra mile, she’s the one.