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TeamW - Susie Mattner & Karen Hayes Reviews

4.93 out of 5.00

Based on 129 Reviews

Communications Skills

Contact Expectations

Experience

Negotiation Skills

Neighbourhood Knowledge

Professionalism

Property Knowledge

Reviewed 7 years ago by Dave and Trina Thompson

TeamW - Susie Mattner & Karen Hayes helped us Buy in July 2017

4.91

out of 5

Neighbourhood Knowledge

Experience

Professionalism

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Property Knowledge

Communications Skills

Contact Expectations

<p>Rudi is always one step ahead of the game - you consistently are made aware of what is coming next in the process. If the process hits a snag he has the network and resources to step in and address it and he keeps his sense of humour and cool when yours is being tested. He is friendly and professional. Communication is first rate and if you can't immediately reach him then Trish is right there to help. In our case, as out of town buyers, we couldn't attend property inspections but Rudi was there to represent us without being asked. The standout quality with Rudi is honesty! He looked at one property with us and said "Don't touch it!". With the one we bought he told us it was overpriced and where our offer should come in. That could have cost him an easy sale but he helped us get a better price than we thought possible. The man is just plain straight up! In our mind he is the "go to" guy in the Parksville/Qualicum area. Dave and Trina.</p>

Reviewed 7 years ago by Phil G

TeamW - Susie Mattner & Karen Hayes helped us Buy in August 2017

5.00

out of 5

Neighbourhood Knowledge

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<p>Rudi helped us find our home while we were located on the mainland. We stole his weekends and he made efforts to work with our busy schedule. Good advice and service.</p> <p>Thanks!!!</p>

Reviewed 7 years ago by Sheldon Rachuk

TeamW - Susie Mattner & Karen Hayes helped us Buy and Sell in August 2017

4.93

out of 5

Neighbourhood Knowledge

Experience

Professionalism

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<p>Rudi and Trish were extremely helpful and knowledgable. They have an exceptional understanding of the area market and provided great advice and strategy. I would highly recommend Rudi and Trish.</p>

Reviewed 7 years ago by Jessica Schlager

TeamW - Susie Mattner & Karen Hayes helped us Buy in July 2017

4.86

out of 5

Neighbourhood Knowledge

Experience

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<p>Rudi and Trish were exceptional agents, and I would recommend them in a heartbeat! Their knowledge of the Parksville/Qualicum area was extensive, and they were able to help us understand areas and houses that were more desirable than others. They made themselves available to us any time of the day or night, and responded to emails quickly. I can't say enough good things about their service.</p>

Reviewed 7 years ago by Bryant White

TeamW - Susie Mattner & Karen Hayes helped us Buy in July 2017

4.93

out of 5

Neighbourhood Knowledge

Experience

Professionalism

Negotiation Skills

Property Knowledge

Communications Skills

Contact Expectations

<p>We really enjoyed working with Rudi throughout the entire process of purchasing our new home in Qualicum Beach. He proved to be very professional, amiable and polite---and very easy to talk with. His help in all areas associated with searching for, and buying, a home---necessary documents, advice, real estate knowledge and so forth---was exemplary. We also enjoyed seeing much of the town while he provided us with a personal tour. Bonus points for his stellar moustache! Should we decide to move locally again in the future, we wouldn't hesitate in consulting him for his assistance.</p>