4.99 out of 5.00
Based on 18 Reviews
Communications Skills
Contact Expectations
Experience
Negotiation Skills
Neighbourhood Knowledge
Professionalism
Property Knowledge
Reviewed 1 year ago by Emily Petroff
Mary Keller and Riley Keller helped us Buy in November 2022
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
We could not be happier with our experience with the Keller Family Team. Mary guided us expertly and kindly through every step of the home search and purchase process. Mary really knows the Kitchener Waterloo region and the housing history here. We were looking specifically for a house in the core, which by necessity meant an older house. We found Mary to be incredibly knowledgeable about all the quirks of houses like those and she knew exactly what to look for and was able to offer us her expert advice. We never felt pressured, rushed, or stressed at ANY point in the process and ended up with a home we absolutely adore. Mary always made time for us, and patiently answered our many many questions along the way. We will be recommending Mary and Riley to anyone and everyone we know looking to buy a home, and we definitely recommend them to you as well!!
Reviewed 1 year ago by Tiffany Ma
Mary Keller and Riley Keller helped us Buy in September 2023
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
I had a great experience working with Mary and Riley on my home buying journey! As a first-time and remote home buyer, I reached out to Mary in late summer due to the 5 star Google Review, and this is a smart decision I've ever made! Mary and Riley are professional, highly responsive, and considerate. Since I wasn't able to view properties in person, they took videos for me and answered all my questions promptly. Mary also gave good suggestions on the offering price which helped me to save money. In addition, they took care of my new home for three weeks after closing as I couldn't move in immediately. I wouldn't have bought my home so quickly and smoothly without Mary and Riley, and I'll definitely recommend The Keller Family Team to all buyers and sellers in Kitchener-Waterloo!
Reviewed 1 year ago by Adriana Lee
Mary Keller and Riley Keller helped us Buy in April 2018
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Mary is a wonderful real estate agent. I am a first-time homebuyer and Mary walked me through the process and was extemely patient with answering all of my questions (and there were a lot of them). Mary has extensive knowledge of the real estate market and her awesome negotiating skills are what got me my house. She is truly a professional at what she does. She was a pleasure to deal with from beginning to end and I couldn't have had a better agent. She is quick to respond, patient, and knowledgable. I will be reccommending her to friends and family. I can't thank her enough.
Reviewed 1 year ago by Kathy Stuck
Mary Keller and Riley Keller helped us Sell in August 2022
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Mary's guidance through the end to end process of selling our home was fantastic. She was professional, supportive and readily available.
Reviewed 1 year ago by Jenny Carrique
Mary Keller and Riley Keller helped us Buy in May 2023
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
We had an amazing experience working with Mary Keller to buy our first home! She is thorough, trustworthy, thoughtful, and quite knowledgeable. She communicates very well and is always available when needed. She is flexible, patient, and honest. We moved to Waterloo from Vancouver which wasn't easy logistically, but Mary worked very hard to ensure we could find our dream home - this included doing 2-3 viewings a day while we were in town, doing viewings via video call while we weren't, and always being available to answer our questions via email or phone. We eventually bought our dream house after only seeing it on video call, that's how much we trust Mary's judgement! We couldn't have asked for a better realtor experience. We would highly recommend Mary Keller and her team to anyone looking to buy or sell a home!