I would highly recommend Richard and will definitely be using his services again in the future. My husband and I have purchased 3 properties using Richard as our agent. He even rented one of our properties for free as a thank you gesture. I wouldn't say we are easy clients by any means, but Richard has proved to be more than accommodating on every occasion and a pleasure to work with. He is very knowledgable of the neighbourhoods in the Ottawa and surrounding area, he offers market comparables, and he regularly updates us on market trends. He is very responsive on email and text. You can expect to get a reply same day (oftentimes within 20 minutes or less).
A quality we really admire about Richard as an agent is his honesty. He would walk through a house with us and point out all of the things we should be cautious about and help us "guesstimate" how much it would cost to repair or renovate. On the flip side, he will also tell us when he thinks a house is a really good deal. He's never pressured us to make an offer, which we appreciate. It's clear to us that he cares most about finding exactly what you are looking for, compared to other agents who want a quick sale. He recently spent over a year with us looking for our "forever home", and although it seemed like we viewed 100 homes together (because we were so picky), he showed up to each viewing early (to get a lay of the land) and chipper as can be. He also spent over a week negotiating with the seller's agent to make the deal happen and got the price we wanted. We couldn't be happier with the service Richard provides.