4.98 out of 5.00
Based on 12 Reviews
Communications Skills
Contact Expectations
Experience
Negotiation Skills
Neighbourhood Knowledge
Professionalism
Property Knowledge
Reviewed 3 years ago by Kacy Lin
Frank Yu helped us Buy in April 2021
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
We wanted to work with someone that we could trust when we planned to purchase an investment property in Richmond. We were so fortunate to have found Frank as our realtor who was extremely helpful, open, transparent, and reliable through the whole process. He genuinely helped us to understand current market and was always available to response our questions by text or email no matter what time of day or night it was. His professionalism, knowledge, honesty and hard work ethic are much respected and appreciated. We never felt that he was just trying to sell us a property. Frank even gone the extra mile to assist us finding excellent property management company and always ensure all our needs are been taken good care of. Thanks again to Frank for being such a pleasure to work with. We would highly recommend Frank to anyone for their real estate needs.
Reviewed 3 years ago by Irvin Galeon
Frank Yu helped us Sell in February 2021
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
We would like to express our gratitude to Frank for his help in in the process of selling our Condo. When we began contemplating the process of listing our condominium we were very apprehensive as this was our first experience in selling a home without the assistance of family. Frank was recommended to us by my previous agent and good friend who unfortunately moved away. He came ready and presented market analysis and look at our place. He was never pushy. He listened to our wishes and needs and helped us in several complicated aspects and we were very impressed during our first meeting. He called /texted and e-mailed me consistently to keep us updated about who had viewed our home. The virtual tour and marketing brochure that Frank composed was the best that we have seen. We know that that was the attraction as there were tons of views, so many people booked to come and view our home. In all of this, Frank has been open and honest about details and how the real estate market works. We have felt that he can be trusted to recommend and make fair, appropriate decisions. Our condo sold quickly within 9 days of listing and Frank negotiated a very satisfactory deal. He has paid attention to the final details. When we have questions, he answers very quickly and we have never had to ask a question twice. We would highly recommend Frank for any real estate services. Thank you Frank, Irvin and Venus.