Kelly had to go out of town for a handful of days at one point but she and her associates didn't miss a beat for the duration of her absence. I feel that kind of service is very important to have because "life happens" and it's not easy establishing new relationships when so much focus is put towards finding a new home. Shout out to Brenda for taking care of my showings and understanding my wants & needs while Kelly was away; she was very prompt to reply and provide showings that were both in "my web portal" and homes I found on realtor.ca. Shout out to another associate Krista for going through a back up offer with me too, even though the primary conditional sale went through it was still a positive experience!
I felt that I was very picky in terms of what kind of home I was looking for between location, affordability, current neighbourhood desirability and many more preferences. I was crushed to know that 2-3 houses were conditionally sold but Kelly & her associates showed them despite the slim chance that they would come back on the market. At the end of the day I think I found the better of 3-4 homes that I was significantly attached to.
I believe that Kelly brought a great professional approach to negotiations acting as my representative as a buyer. She was able to best represent my intentions to appeal to the sellers and negotiate a bottom dollar that seemed very unlikely to hit. Kelly successfully got me the best price that I didn't believe was possible and I feel it was unique to her approach.
Kelly met my expectations as buyer through and through with the exception of negotiating the final sale. Kelly exceeded my expectations when it came to negotiating the conditional sale; money matters and it gave me a greater sense of satisfaction as a first time home buyer.