Suzanne was great to work with. We have a multi-generational family with a long laundry list of things were were looking for. I felt that she had our family's best interest at heart and that she is a genuine and sincere person as well as a knowledgeable agent. She was also great a following up and responding promptly, I felt bad having to contact her so often by text, email and phone (I was the appointed liaison between Suzanne and 3 other adults) - but she never made me feel as though I was pestering her. She gave good, solid advice and was great sounding board. Also, she kept in close contact throughout the process. I know this sounds a bit cheesy, but I felt 'taken care of' - that she was looking out for us and that means a lot - especially as this is the most significant financial move most people will make throughout their lives. Moving and buying and selling is stressful, there really is no escaping that fact, but I had the confidence of working with an agent that I had trust and I would recommend her to anyone.