We have done business with Richard officially Three times, first purchasing our townhouse in Ottawa, renting it and most recently renting the unit again. In the 9 years we have owned the unit, he has always kept us up to date with the listings and sales of the units in our complex. This allowed us to be educated in the values of the area and city. He has always promptly responded to any questions we may have had over the 9 yrs. He is always accommodating and efficient, friendly and trustworthy. We highly value the knowledge he shares with us. We were not residents of the unit we own, nor do we reside in Ottawa so he is highly valued as part of our business team. He allows us peace of mind in the processes he has assisted us with. I would recommend Richard for all areas of real estate needs.