Norm Hiller represented the sale of our family condo unit with genuine understanding, courtesy, and professionalism. He presented us with real estate information that was current and relevant for us to gauge the conditions and timing of the market. He shared his experience and service resources to help us prepare, present and show the unit. He offered his opinion and advice, not to pressure our decisions, but to provide guidance with our best interest in mind (especially in answer to the question: To Reno or Not to Reno). Norm made the sale of our condo an efficient and hassle-free experience and worked very hard on our behalf for a favourable outcome.