I was living in Toronto looking for a property in St. Catharines - 1&1/2 hrs. away. I knew nothing and no one. Cathy took me under her wing and showed me properties that met my specifications and budget; she did not push me, which is very important to me. I felt I was heard.
Being a newcomer she also pointed out all of the amenities in the vicinity of each property, as well as the potential drawbacks. She also arranged contacts for a mortgage broker, lawyer and home inspector.
Cathy was very direct, open and honest and I felt that the focus was to make me happy - the focus was not to make a sale at any cost.