We were very pleased with our experience of being "first time" home sellers and were more than pleased to have worked with Shane throughout the entire process.
Jason and I were selling for the very first time and we had a specific time frame to work within. We were building a brand new home and had a minimal period in which to sell. Shane came highly recommended to us by a close friend who had sold several properties through him. He was very customer service oriented and attentive from the get go. Shane left us feeling very comfortable and confident in this unknown territory of "selling". He provided great feedback on what we needed to do to optimize the value of our home,
Shane provided us with a plan of what actions would benefit us most during our very first meeting. He then continued this support throughout the entire process even after the possession date. When deciding upon a listing price, we found it most advantageous to do a tour with Shane first and comparison shop in our very own neighbourhood. If we had not done this as new sellers, we would have listed under our potential purchase price and under valued our investment. What a great comparative market tool!
Once listed, the entire Platinum Team was completely focused on our goal. We were very impressed by this and were pleased to have multiple showings and a firm offer within 24 hours of listing. Due to this, our house sold quickly and for the value it was worth. We also noticed that our house sale had a positive influence in our community, as other listings that were on the market for awhile started to sell shortly thereafter. As we approached our possession date, a touch up cleaning service was provided, and "Areeg" was amazing. She was very personable and sweet and helped us give the finishing touch to welcome the next home owners.
Being multiple property owners, we would highly recommend Shane and his team for selling your home. You will not be disappointed. We look forward to working with Shane on listing our next property, as we don't just consider him as our "realtor", but also as a our family friend.