Melanie is a consumate professional in every sense of the word. Her knowledge and understanding of the market and 'where the hidden gems are' is truly impressive. She is responsive, reliable and truly inspires confidence and trust in every aspect of her client transactions. Melanie takes the time to really listen and fully understand the needs and nuances of what her clients are looking for. She goes out of her way to make every aspect of ( what can be ) a daunting transaction understandable and as simple as possible. As a prospective buyer, I never once felt 'rushed' or pressured in any way - or subject to anything other than Melanie's very insightful and objective counsel. Melanie is a genuine pleasure to deal with and, in my opinion, sets the standard for what a 'real' real-estate professional should be.