Cindy Gannon went above and beyond for us. Since we are new to Alberta Cindy provided an objective and realistic background on different neighbourhoods. She offered suggestions and options for houses to view, but allowed us to steer the experience entirely to our individual needs. She was professional, but really made us feel like we were the most important thing she was focused on. Picking, viewing, and deciding on houses to view was challenging with us being out of the province, but she was so patient and used an online site to allow us to pick out and rank houses prior to our visit. Her replies to our back-and-forth ideas and questions were prompt and clear. During the viewings she allowed us to take the lead, but had an incredible eye on what to focus on and what not to worry about. One of the strongest attributes Cindy has is her ability to present an offer and negotiate. She was a great guide on pricing, how quickly to respond, how to phrase our offer, and how to counter. Through working with her we bought our first home, and we could not be more thrilled. We will definitely be working with her if ever we need to move again - though based on our current house we doubt we'll ever want to move! Thanks again Cindy!