In April 2019, when we were looking for a real estate agent in St. Catharines to help us buy a home, we wanted someone who was on our side, able to tell us what pitfalls to avoid, and the truth about whether a house was reasonably priced and well-maintained. We also wanted someone who could give us answers to the many questions we had. We found all that, and more, in Tracy. She is professional, knows the real estate market very well, and is down to earth and easy to talk to. Tracy guided us through the complicated maze of home-buying, and made us feel comfortable at all times. She was patient and calm, and responded immediately to all phone calls and emails. The next time we buy or sell, we'll be calling Tracy back.