Heather was extremely helpful, and will be the first real estate agent we call in the future. We highly, highly recommend Heather and the Christine Cowern team. We sold and purchased at the height of the pandemic, which was obviously extremely challenging; but Heather's great advice and support helped us with getting the maximum amount we could when we sold our home. Her tips on what to renovate, and how to stage, were all spot on, and I have no doubt that this is why we got the value we wanted for the sale of our home. Other houses in the area were on the market for upwards of 60 days without selling, and ours sold in a couple of weeks. She also went above and beyond with helping us find our dream home in our new neighborhood, by placing hand written letters in mailboxes of every house in the area. This approach helped us with finding a house without the hassle of a bidding war, but also made it painless for the sellers; as they didn't have to worry about tons of strangers going through their home during a pandemic. After the transaction was complete, Lori stepped in; providing support with all of the other things that come with closing a real estate transaction (helping to find movers, planning the move, checklists for all the little things to remember, etc.). Also, amazing support -- such a pleasure to work with! Overall we couldn't be happier. Thanks for all of your support!!