Sylvie is very prompt. Shortly after we met Sylvie to arrange the sale of our condo, we left Canada with limited telephone contact. She text messaged and emailed to us for the sale immediately after the listing. When we sent her texts or email messages even at 5 am or 10 pm in Ottawa, she replied to us right away. We were very impressed by her professionalism. In addition, she is very pleasant to talk. We are very lucky to contact her for the sale of our condo.