Shawntelle was very positive and encouraging even when the deal looked like it might not happen. She communicated her thoughts, but allowed me to make my own decisions . She was not pushing to close a deal , but really wanted to have the process of looking at units help me decide what I really wanted and needed to be happy. Ultimately we came back to a choice I made earlier but with the confidence it was right for me. I am happy with my condo purchase.