We originally engaged with Russell two years ago when we first started looking to buy a home but at the time there was nothing in the neighbourhood we wanted that was a good fit for us. Over the past two years, he re-engaged with us, answering our questions and looking into potential homes. Our dream house finally came on the market in the middle of the COVID pandemic, which was also during my 39th week of pregnancy. All of our concerns were addressed from sanitization during walk-through to appropriate offer pricing and he even went to our inspection on our behalf. His recommendation of writing a letter in a multiple bid situation was what sealed the seller on our offer. We highly recommend him to anyone looking for a home in the west end.