Rhonda gave us feedback and was critical when needed. When my wife and I thought we liked a house, she pointed out how poor of a choice it was for our needs and didnt let us get distracted by the curb appeal when the functionality wasn't there for us. She was firm in a very respectful way. When it came to finally negotiating a price, she was on the ball doing everything she could to find a way for us to get the house and be the primary candidate in a multiple offer situation.