Patricia knows her way around Kelowna. She had numerous listings for the house criteria we presented to her. She did not insist on what she wanted but always listened to our needs and made intelligent suggestions. She established good rapport with us from the beginning and she is quite an easy person to get along with. She communicated with us in a timely manner and was very systematic in her approach to the transaction. We will most definitely contact her again and will proudly recommend her to our friends.