We are sophisticated purchasers and have bought and sold many properties over the years. In this sale we were at competing bids in a seller market and we live on Vancouver Island and were not able to see the property in person. We therefore had to rely entirely on Michelle's expertise and credibility to come up with a price that would win. We apparently only were just a sliver higher, but enough to get the property. Quite frankly she is one of best realtors I have worked with and would highly recommend her services. During our due diligence, she was helpful in arranging for us to speak with some some trades people, surveyors, geotechnical, city planners, etc. She has excellent knowledge of the Oliver/Osoyoos market and the people we spoke with also hold her in high regard. All calls, texts, and emails were quickly returned. Our offer went in about 6pm and we concluded all the paperwork by about 10pm same night. Would work with her again in a flash!