I had recently moved to the Waterloo area and was in search of a new home. I was feeling overwhelmed by the process and didn't really know where to start. Michael listened to my needs and preferences and took the time to explain the local real estate market to me in a way that was easy to understand. He really made me feel at ease and helped me to feel more confident in my search. Over the course of several weeks, Michael took me to see a variety of homes that he thought might be a good fit for me. We had a lot of fun exploring different neighborhoods and discussing the pros and cons of each property. Michael was patient with me as I weighed my options and provided valuable feedback along the way. One thing that really impressed me about Michael was his attention to detail. He noticed things about each property that I would have otherwise overlooked, such as the quality of the flooring or the age of the appliances. He was also very responsive whenever I had questions or concerns, which was really important to me. In the end, Michael helped me find the perfect home in a wonderful neighborhood that I absolutely love. I couldn't be happier with my experience working with him and would highly recommend him to anyone looking to buy or sell a home in the Waterloo area. Michael is a true professional who really cares about his clients and goes above and beyond to ensure their satisfaction.