Michael was great right from the start. Although he possessed the obvious qualities of a great realtor (market knowledge, people skills, great negotiator) etc, it has been the little things that have put him above the rest. There was no question too simple, no request too large or small, and no detail overlooked. I have no doubt that a fair amount of the things that Michael did for us were far beyond the requirements of a realtor, but he did them anyways and for that we will always be grateful.