Melissa was in contact with my husband and I for over a year before we decided to actually start the process of purchasing a home. She is personable, very thorough in explaining the process, and we always felt well communicated to and comfortable every step along the way. We felt confident moving forward with her services from the trust built with her. She genuinely cares about people and what she does, and is extremely knowledgeable. She will be a great resource to us until we’re ready for our next sale with her..thanks so much for all of your help Melissa! :)