Matt is a true professional who takes his job very seriously. Throughout the process he was clear and concise, and answered any questions immediately. He explained the process both before and during, and was there every step of the way to help with clear instructions. He is punctual, and was able to assist with any issues or questions I had immediately. He was also very knowledgeable when it came to physically inspecting the properties, picking out important details that I would have totally overlooked. Never did I detect any bias or pressure from Matt; he was always open, patient, and ready to help at a moment's notice. Matt cares for his clients and takes pride in his work, and it shows. Very satisfied.