To make a long story short, Markus did a fantastic job with a very difficult listing. He sold my house in under three weeks, which had been previously listed with another agent for almost 6 months. The house has many quirks like a septic tank (despite being in the city) and a dirt basement which put off a lot of first time buyers. I was desperate for a sale and totally burnt out by the selling process when we met. I had to fight with my other ("budget") agent every step of the way - to get updates on the listing, to actively bring in potential buyers and to stop highlighting the issues/quirks of the property. Markus did none of this. He was always available by text, really pushed the listing and got me the sale price I wanted. I'm so grateful for him helping me at a time when I really needed it!!