I met Lou back in November when I was thinking of selling my condo to join my daughter in Calgary. However there was a delay because my daughter's home was not ready but it did not stop Lou from sending me tips and interesting articles about real estate which I knew nothing about. We connected again in March when she gave me advice on the best way to prepare my condo for sale. Being a first time seller, I was often stressed out but Lou was always ready to give comfort and assure me that everything would be okay. She was right because in less than 2 weeks she had an acceptable offer for me and I am happy to say that my condo has been sold. If I had to deal with real estate again, I would surely use Lou's service. She was professional and highly knowledgeable. I enjoyed working with her and would recommend her.