It has been an extreme pleasure working with Lily in the purchase of our condo. She is very prompt in answering our questions by phone, text, email, etc. She went to great lengths to arrange showings that worked with our schedule. Very familiar with the NW area we were interested in she didn't waste anytime taking us to showings that didn't meet our criteria. Her professionalism and honesty gave us confidence in her without question. If we had questions that she needed answers from the seller Lily was prompt in getting the answers back to us. Lily was non-judgemental and gave us her opinion when we needed her professional opinion. A lot goes into the purchase of a home. When you have that feeling you are working with a professional and can develop a friendship with that person, the trust factor that this person is guiding negotiations in your best interest is very comforting. When the negotiations get results that exceed one's expectations you know you made the right choice with Lily Chow. I have dealt with numerous real estate agents but Lily is head and shoulders above them all. Lily will be my go to person when I am in the market for real estate and the the first name that will roll off my lips when asked for a recommendation to a friend.