We worked with three different agents in the past five years, and our experience working with Ken was by far the most successful and beyond outstanding in our recent purchase of our house. To start, Ken is not one of those agents who likes to throw numbers at you (to dazzle you with recent real estate reports, trends in the market, etc.) or try to manipulate you with numbers/stats. He really tries to understand our needs, our preferences, our priorities, and what we look for for a house. When going to see private showings with us, he would give us his honest opinions about the houses; and what I appreciate the most about him is that he's WILLING to ask any questions and make requests for us on our behalf during negotiate process. Not a lot of agents are like this -- like really put himself in buyers' situation! We had used agents before who would tell us "it's not possible..., this is reasonable given..." when it comes to making requests. Ken, on the other hand, not only helped us ask what we want to ask but he also followed through with these requests, and he stayed on top of things. We don't need to constantly remind him, check on him, HE TAKES INITIATIVES AND FOLLOWS THROUGH!! Before our subject removal date, he even made a trip to City Hall to make sure there's no 'right of way' on the land and making sure all the permits are in place and looks OK. This gesture really just shows us how *Above and Beyond* he is in his work!! I highly recommend Ken to our families and friends, and if in the near future we are selling/buying again, we will definitely come back to Ken Hu!