Ken, we've found, not only that you've done a good job, but you've done an excellent job and indeed went the extra mile to help us with varied requests/questions we were having. All that in a fast speed, you were very receptive and it was very easy to get hold of you at any given time. You helped a great deal to make the purchase process of our new home a real smooth one. Besides of all these, you are a very friendly, thoughtful and polite professional, who has the gift of knowing how to be tactful and supportive instead of being a pushy type of agent. We really could not have wished for a better agency professional to work with. Overall, yes, we were truly pleased with your service. If there's a time we'd hear of a friend or colleague wishing to purchase or sell a home, we will always keep in mind to recommend you.