Kelly is like a breath of fresh air in a business where at times people can be ruthless. She is happy, super helpful, never acts disappointed when things don't work out (like the customer changes their mind) she is fun to be with - and extremely honest - she won't compromise your personal needs to make a commission. I would highly recommend her and she is definitely the agent we would use again in a heartbeat. She gets the job done! She has also helped a family member and although they did not buy - she was very good to them.