Jocelyne was the best!!! We have never bought a house before and she did all the work!! She was very knowledgeable about all the stuff we had to do and and walked us through every phase of the buying, She was always prompt with returning calls or emails and so patient with us seniors who seemed to need everything explained twice!!! Even now I call on her if I think something needs to be looked at and she calls up the contractors for me if she thinks anything needs to be looked into. Actually I would give her a 10 out of 5!!